SHIPPING POLICY
🚚 Shipping Policy – Rojoze Store
At Rojoze, we are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below for details on how we handle domestic and international shipping.
📦 Processing Time
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Orders are processed within 1–3 business days.
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Orders placed on weekends or holidays will be processed the next business day.
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You will receive a confirmation email with tracking information once your order has shipped.
📍 Domestic Shipping (U.S.)
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Standard Shipping (3–7 business days): $5.99 or FREE on orders over $75
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Expedited Shipping (2–3 business days): $12.99
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Overnight Shipping (1 business day): $24.99 (orders must be placed by 12 PM PST)
Shipping Carriers: USPS, UPS, or FedEx depending on your location and service selected.
🌍 International Shipping
We proudly ship worldwide!
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International Standard (7–21 business days): Calculated at checkout
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International Express (3–7 business days): Rates vary by destination
Note: Customs duties and taxes are not included and may be charged upon delivery depending on your country's import rules. Rojoze is not responsible for these additional charges.
📦 Order Tracking
Once your order is shipped, you’ll receive a tracking link via email. You can track the status of your package any time using the link provided.
❗ Shipping Delays
We are not responsible for delays caused by:
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Weather conditions
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Customs clearance issues
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Incorrect shipping addresses
If your order is delayed, please contact our support team and we’ll do our best to assist.
🛑 Incorrect Addresses & Failed Deliveries
Please ensure your shipping address is correct at checkout. Rojoze is not responsible for orders delivered to incorrect or incomplete addresses. Re-shipping fees may apply.
📬 Questions?
If you have any questions about your shipment, email us at:
📧 support@rojoze.com
